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- Promos, Prototypes and Demos
- Lorian Platinum
- Diamond Nexus DreamBook
- Gift Cards
- Top Gifts for Her
- Top Ten
- Bracelets, Ladies
- Chains
- Earrings
- Earrings, Chandelier
- Earrings, Classic Accent
- Earrings, Contemporary Accent
- Earrings, Drop
- Earrings, Hoop
- Earrings, Lever Back, Basket
- Earrings, Lever Back, Elaborate
- Earrings, Specialty
- Earrings, Studs, Martini-Set
- Earrings, Studs, Intricate
- Earrings, Studs, Screw Backs
- Earrings, Studs, Scroll Setting
- Earrings, Studs, Tension Backs
- Earrings, List All
- Gemstones, Loose
- Jewelry, Mens
- Necklaces
- Pendants
- Rings, Ladies
- Sets, Earrings Pendant Chain
- Watches
 
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- 1 -
The Diamond Nexus Labs Money-Back Guarantee:
Inspect, enjoy, and wear your Diamond Nexus Labs’
jewelry for 30 days. If you are not thoroughly satisfied,
even elated, your full merchandise purchase price will be
quickly and cheerfully refunded.
- 2 -
The Diamond Nexus Labs Lifetime Performance
Guarantee: Diamond Nexus Gemstones have all the
lifetime wear-ability ofnatural diamonds. A Diamond
Nexus is forever. If any Diamond Nexus Labs gemstone
ever fades, discolors, or becomes damaged, a free
replacement will be granted.
- 3 -
The Diamond Nexus Labs Lifetime Gemstone Loss
Guarantee: If a Diamond Nexus Labs mounted gemstone
is ever lost from its setting, we will replace it with only a
nominal re-mounting charge. You need not ever buy
insurance for loss of your Diamond Nexus Labs
gemstones.
Notes:
(1) With respect to our 30-day money back guarantee: You
have a full 30 days from the date you receive and sign for your
order, not the date you place the order, to have your returned
merchandise arrive back at Diamond Nexus Labs. This allows
you to order risk-free, as merchandise can easily be returned
within 30 days from anywhere in the world.
(2) Free shipping to the US and Canada means free shipping,
and full credits are issued on returned goods to customers who
choose that option. Shipping charges incurred for shipping
upgrades, shipping charges to countries outside the US or
Canada, and return shipping costs to Diamond Nexus Labs are
not refundable.
(3) Altering, resizing, repair, setting, or resetting any Diamond
Nexus Labs merchandise by anyone other
than Diamond Nexus Labs voids all guarantees. If you would
like a repair, stone setting, or resizing please
call 1-800-509-4990 or email
CustomerService@DiamondNexusLabs.com
for instructions.
We will be happy to assist you and your guarantees will remain
intact. Please note that we offer free resizing on all rings within
30 days of your purchase.
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Returns & Exchanges
At Diamond Nexus Labs, we offer you risk free shopping
and the absolute best buying experience possible. We
understand that jewelry is a personal and emotional
purchase, and it is sometimes hard to make a decision
without actually seeing, touching and experiencing your
jewelry in person. To help with this, we make returns and
exchanges quick and easy, with no hassles or hoops to
jump through. Learn more >
What if My Ring or Jewelry Doesn't Fit?
No need to worry. We offer free resizing of all sizable
jewelry. Learn more >
World Class Customer Service.
We live and breathe Customer Service everyday, and our Customer Care is independently ranked as the best in the jewelry industry. When you call our toll-free customer care number, you will always talk to a real person, and you will never have to deal with a touchtone maze of confusion. We will do everything we can to address your concerns and make your Diamond Nexus Labs experience a fantastic one.
See how we rate.>
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Notification Of Copyright, Trademark, And Other Proprietary Information Included On This Web Page. All components found on this site, including but not limited to text, graphics, logos, and photos are proprietary information and copyrighted property of Diamond Nexus Labs. No component of this web site may be copied or duplicated without prior written permission from Diamond Nexus Labs. All proprietary rights to all names, trademarks and images contained on this web site, regardless of whether a trademark registration has been secured, are reserved. Copyright 2006 Diamond Nexus Labs.
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