Duties, Customs Fees, Taxes
Customers outside the United States are responsible for duties, taxes, customs fees, and any
other charges or fees that may be incurred by importing products into the country of destination.
Diamond Nexus Labs recommends that you inquire in advance of ordering at your local customs office to
determine if there is any additional cost and, if so, what it would be.
If an international shipment is refused at any point during the customs process, once the parcel
has been returned to Diamond Nexus Labs, the customer will receive a credit for the amount of the item(s),
less any and all duties and taxes imposed, as well as the shipping costs paid to retrieve the item.
Special delivery consideration
Certified Signature Series Gemstones ordered with a custom personalized laser inscription require
14 to 21 business days for delivery.
