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Buying a piece of fine jewelry is an emotional purchase. It is purely ornamental. Everyone loves the ego boost that wearing fine diamonds, rubies, emeralds, and sapphires provides but few people can afford to be decked out the way they would like to be. But you can and nobody else has to know!
Our lab-created ruby, emerald and sapphire products are the exact optical, physical and chemical duplicates of natural mined gemstones. They are gemologically perfect and exhibit the finest deep, rich color. Our diamond simulant product is the near exact optical and physical match to a natural mined diamond: it looks identical and wears identically, but the chemistry is different, it is not pure carbon. Yet, it matches the look of the finest internally flawless, "D" color diamond. It will cut glass, it is impervious to wear, and will last forever. No one in the world can tell that your beautiful, precious, gems are lab created without scientific testing.
We at Diamond Nexus Labs strive to produce heirloom quality jewelry for you to pass on to future generations, and to make sure that a healthy, clean environment is passed on as well. In many underdeveloped parts of the world, mining corporations exploit weak governments and lax environmental laws to strip mine and chemically extract diamonds and gold from the earth. These destructive processes often leave behind a poisoned, dead landscape, not to mention the exploitation of workers who are often unfairly treated. We do not believe that beauty has to come at this dear a price. Our Diamond Nexus gemstones are created in clean
laboratories using environmentally friendly processes. From the gold we use to the paper our catalogs are printed on, we recycle. We seek to leave the world as good or better than we have found it.
Buying fine quality jewelry doesn't have to be a risk. We give you a worry-free 30 days to get to know your new Diamond Nexus purchase, complete with free re-sizing. If, for any reason, you're not 100% happy with your jewelry we'll quickly and cheerfully refund your entire merchandise price with absolutely no hassles or hoops to jump through.
We completely guarantee that your Diamond Nexus gemstone will never fade, discolor, chip, or break. If anything happens to your Diamond Nexus jewel, we will replace it free of charge. Even if you lose your stone, we will reset a new one for you for only a small remounting fee.
We only use the finest precious metal in our settings; solid 14k or 18k gold, pure platinum, and our exclusive Lorián Platinum alloy. Heavy and full-weight, a Diamond Nexus setting often contains 15-20% more gold then a typical jewelry store setting. Our jewelers, goldsmiths and gem setters are skilled artisans and you will immediately see and feel the quality of our jewelry when you hold it in your hand.
Bizrate.com independently rates our Customer Satisfaction at 98.9%, the highest in the jewelry industry. We are committed to providing the most extraordinary level of dedicated, personalized, customer service in the world. When you call our Customer Care Center, with any type of question or concern, you will always talk to a live person. At Diamond Nexus Labs, customer service isn't a department, it's our passion. We don't hire salespeople - we employ experienced jewelry professionals who are dedicated to providing you with a relaxed, informative and pleasant shopping experience. Our consultants do not work on commission and will never try to sell you a jewelry piece that is not right for you. Your jewelry is a reflection of your personal style and our goal is to help you capture the look that best compliments you.
We have over 100,000 satisfied customers in all 50 states and 16 countries. We urge you to read their reviews. It is almost embarrassing. We work hard not to just have satisfied customers, we try to create raving fans. We take the extra step of having our customer feedback and testimonials certified by TrustedTestimonials.com, the industry benchmark for third party validation. When you read what our customers have to say about us, you can rest assured that the information is real, accurate and certified.
We feel that our Diamond Nexus creations are works of art, and they are showcased accordingly. Our jewelry is packaged in stunning artisan-crafted solid rose or cherry wood presentation boxes. The boxes are then finished with beautiful hand-rubbed lacquer. The hardwood presentation box is then enclosed in a second outer box, lovingly cushioned in tissue paper, enclosed in yet another decorative box, and finished with a beautiful ribbon and bow. We even include a Diamond Nexus Chocolate surprise as an extra touch for all jewelry purchases over $100. As a personal keepsake or given as a gift, your Diamond Nexus jewelry makes an incredible presentation and creates a memorable impression. Our Diamond Nexus presentation boxes are not imprinted. There is no Diamond Nexus name or logo on the box inside or out. The interior is luxurious, clean, and simple.
Diamond Nexus Labs jewelry is a well-kept celebrity secret. Our celebrity clients are as diverse as Deidre Hall, Kate Jackson, Snoop Dogg and Miss USA winner; Kristen Dalton.
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